Legal
Accessibility statement
What has been done to make this site usable, what is known to be imperfect, and how to tell me when it isn't working for you.
What I am aiming for
This site is built to meet the Web Content Accessibility Guidelines version 2.2 at level AA. That is the standard public sector websites in the UK have to meet. I am not a public body and nobody requires it of me, but it is the right benchmark and it is not hard to hit on a site like this one.
What that means here
- Text and background colours are checked for contrast, including the small print and the links inside paragraphs
- Everything works from the keyboard — you can reach the menu, the links and every field of the contact form with the Tab key, and the focus outline is visible
- Headings are real headings in a sensible order, so a screen reader can navigate the page by structure instead of reading it top to bottom
- A skip link lets keyboard and screen-reader users jump past the navigation
- Every form field has a label attached to it, not a placeholder standing in for one
- Text reflows and stays readable when you zoom to 200%, and on a phone
- Nothing moves, flashes or auto-plays
- There is no CAPTCHA. Proving you are human should not be a barrier to getting in touch
Known limitations
I would rather list these than let you find them.
- The site has not yet been through a formal independent audit, or been tested with every combination of screen reader and browser. Testing so far has been my own.
- Some of the writing is longer than it needs to be. Plain language is an accessibility issue too, and that is an ongoing job rather than a finished one.
- Documents I send you — reports, proposals — are not yet produced to the same standard as these pages. If you need one in a particular format, ask and I will produce it.
If something doesn't work for you
Tell me. Email hello@mcharg.com or call 01202 138435, and say what you were trying to do and what got in the way. You don't need to know the technical term for it.
I will reply within two working days. If it is something I can fix, I will fix it. If it is going to take longer, I will tell you how long, and in the meantime I will get you whatever you were after by another route — by email, over the phone, or in whichever format works for you.
There is always another way to reach me
If the contact form is a problem for any reason, email hello@mcharg.com or call 01202 138435 instead. Nothing about working with me depends on being able to use this website.