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Jonathan McHargConsulting

IT Security & Compliance

Microsoft doesn't back up your data. Most businesses don't know that.

Email, files, SharePoint and Teams — backed up properly, restorable to any point, for £2.23 per user per month.

The thing almost everyone gets wrong

If your business runs on Microsoft 365, there's a reasonable chance you believe your data is backed up because it's in the cloud.

It isn't. Microsoft is explicit about this, and it's written into how they describe the service: they're responsible for keeping the platform running. You're responsible for your data.

What Microsoft provides is short-term retention, not backup. Deleted items sit in a recycle bin for a limited period and are then gone. That covers someone deleting an email by accident on Tuesday. It does not cover:

  • A member of staff who leaves and whose mailbox is deleted to free up the licence — along with everything in it
  • Ransomware, which encrypts files that then sync happily to the cloud in their encrypted state
  • Someone clearing out a SharePoint site that turns out to have mattered
  • A deletion nobody notices for four months, by which point the retention window has long closed
  • A disgruntled leaver removing things deliberately on their way out

None of these are unusual. The leaver scenario alone accounts for more lost business data than anything dramatic.

What gets backed up

  • Email — mailboxes, including shared mailboxes
  • OneDrive — everything in personal file storage
  • SharePoint — document libraries and site content
  • Teams — conversations and files

Backed up automatically, every day, and retained for as long as you need it rather than for whatever window Microsoft happens to allow.

Getting something back

You can restore a single email, a single file, a folder, or an entire mailbox — to the point in time you need, without restoring everything around it.

In practice, most restores are small and specific: one person, one folder, one bad day. The ability to do that quickly is worth more than the ability to recover from a disaster you'll probably never have.

What it costs

£2.23 per user, per month. Shared mailboxes are included at no charge.

Your business Per month
5 people £11.15
10 people £22.30
25 people £55.75
50 people £111.50

Shared mailboxes are free. That matters more than it looks — info@, sales@ and accounts@ are often the most business-critical mailboxes you have, and plenty of backup providers charge for each one. Here they're included.

No minimum charge and no minimum number of users. If you're a business of one, it's £2.23 a month — and you're arguably the person who can least afford to lose everything, because there's nobody else who has a copy.

Set up once, then it runs. There's nothing for you to do and nothing to remember.

Excludes VAT.

How it fits with everything else

If you also have my security monitoring, the monthly report checks backup coverage against your actual staff list — so anyone who isn't being backed up gets found rather than assumed. That matters more than it sounds: the most common backup failure isn't a technical one, it's a new starter nobody added.

It also helps with Cyber Essentials and with cyber insurance questionnaires, both of which increasingly ask how your data is protected and how quickly you could recover.

Protect it before you need to.

Tell me how many people you have and I'll set it up. It takes one conversation.